TECHNICAL DEPARTMENT
Our job
Our job is to provide our clients with flawless efficiency in matters of advice, diagnosis, maintenance, repairs and spare part availability. Our thorough, demanding and highly-qualified staff, in conjunction with tested organisation and machines based on ISO standards are your guarantee of the highest possible on-line times for your machines and the ability to respect your commitments.
Hot-line service
Your free service
You'll be talking to people with a great deal of experience of Mazak and Brother equipment. Their skills and product knowledge mean we can offer a repair rate of 85% without any on-site intervention.
On-site intervention
Our mobile technicians available throughout France provide the following services:
- Installation
- Preventive and curative maintenance
- Geometric inspections
- Bringing equipment into line with standards
Spare parts stock
The organisation of our manufacturers Mazak and Brother, in conjunction with our own spare parts stock means that we can provide delivery of 97% of references within 24 hours.
Our bonuses :
Maintenance contract: adapted to each case:
- to ensure machine availability
- prevent breakdowns
- rationalise servicing costs
These maintenance contracts are your guarantee of quick servicing times, preferential pricing and a better market value for your machines.
